F. A. Q.'s
When and how will I receive my purchase?
Immediately! The products are all digital downloads, you will receive an email immediately after purchase with your download link(s). Pease check your spam folder if you do not see it in your inbox.
Do the actions and overlays work with all types of Photoshop?
Yes, the actions and overlays work with all types of the paid Photoshop and all languages.
Is there any charge if I lose my download links?
Absolutely not, simply send an email to firstname.lastname@example.org with order number and we will send you the products via email.
How to extract the compressed file (zipped) on Windows or Mac?
Simply right click on the file and pick the extraction option from the menu.
Do you offer support for my purchase?
Yes of course! You can use the help form through our website or email directly at email@example.com. We are available seven days a week, Eastern time zone. Emails are returned promptly.
How to install actions?
1 – After you’ve downloaded the zip file containing your actions, you’ll need to unpack the contents of the file. This should reveal a new folder containing the .ATN file for your new actions.
2 – You can either drag this file directly into your Photoshop window, or you can use the action panel drop down in Photoshop to select your .ATN file and load your actions.
Once your actions are loaded in Photoshop, you’re ready to go.
Now that your actions are available in Photoshop:
1. Select the layer you want to apply the action to.
2. Select the action you want to use from your action panel.
3. Hit the “play” button down at the bottom of the panel.
Installation is very simple. We have links on both action pages to explain installation.
Do you offer a refund if I don’t like the products?
Digital products may not be returned or refunded, but if you are unhappy with your product for any reason, please contact us at firstname.lastname@example.org and we will do our best to resolve the issue.